Shipping policy
Our Delivery Services
United Kingdom
- Royal Mail Tracked 24 — free on all orders up to £200
- Royal Mail Special Delivery — free on orders over £200
International
- Royal Mail International Tracked & Signed — free on orders over £50, otherwise £6.99
- FedEx — free on orders over £300, otherwise £19.99
International orders may be subject to import duties and local taxes upon delivery, which are the responsibility of the recipient.
All Orders
- All shipments are fully tracked and insured.
- Packaging is plain and secure — no branding, logos, or terms such as "diamonds" on the outside.
What delivery services do you use for UK delivery?
All UK deliveries are dispatched via Royal Mail's secure, tracked services. Orders under £200 are sent via Tracked 24, which provides end-to-end tracking with photographic proof of delivery. Orders over £200 receive Special Delivery, which includes signature confirmation. Both services guarantee next working day delivery.
To receive Royal Mail delivery updates, please ensure your email address is accurate at checkout. This allows you to monitor your shipment in real time and stay informed throughout the delivery process.
What delivery services do you use for international delivery?
For orders under £300, we courier via Royal Mail International Tracked & Signed. For orders over £300, we provide complimentary FedEx International Connect Plus delivery. Both services are fully tracked and may incur customs duties and import taxes at your destination.
All international shipments require a signature upon delivery. Typical delivery times are 3–5 business days for Royal Mail and 2–5 business days for FedEx.